目前大家應(yīng)該是對(duì)英語(yǔ)投訴信（投訴信的寫(xiě)作框架及常用經(jīng)典句型）比較感興趣的，所以今天好房網(wǎng)小編CC就來(lái)為大家整理了一些關(guān)于英語(yǔ)投訴信（投訴信的寫(xiě)作框架及常用經(jīng)典句型）方面的相關(guān)知識(shí)來(lái)分享給大家，希望大家會(huì)喜歡哦。

英語(yǔ)投訴信（投訴信的寫(xiě)作框架及常用經(jīng)典句型）

抱怨信/投訴信

寫(xiě)作框架

1）開(kāi)頭：自我介紹，交代投訴內(nèi)容，表明本信的目的和要求。

2）正文：說(shuō)明情況，告訴對(duì)方你因此受到的傷害或不便，提出解決問(wèn)題的建議，表明希望如何處理。

3）結(jié)尾：表達(dá)希望問(wèn)題得到迅速恰當(dāng)解決的強(qiáng)烈愿望，希望盡快得到滿意的答復(fù)。

語(yǔ)言上應(yīng)注意投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔。最后提出的解決方法應(yīng)切實(shí)可行。在表達(dá)自己的不滿時(shí)，語(yǔ)言要把握分寸，不失風(fēng)度。

投訴信經(jīng)典句型

I am writing to inform you that I find…unsatisfactory. 我寫(xiě)信是為了告訴你，我發(fā)現(xiàn)……令人非常不滿意。

I am writing to make a complaint about… 我寫(xiě)信是為了投訴……

It is a great pity that we find there is something wrong with… 令人非常遺憾的是我們發(fā)現(xiàn)……有問(wèn)題。

I have been pleased with your services for years，but now I feel very disappointed. 多年來(lái)我一直很滿意你們的服務(wù)，但現(xiàn)在我非常失望。

l hope you can make an investigation into this matter as soon as possible.我希望你們能盡快調(diào)查此事。

I hope I can get my refund as soon as possible.我希望能盡快收到退款。

I hope that my problem will get your consideration. 我希望您能考慮一下我的問(wèn)題。

It would be highly appreciated if you could… 如果你能……我將萬(wàn)分感謝。

I trust you will take my complaints seriously and… 我相信你會(huì)認(rèn)真對(duì)待我的投訴，并且……

Thank you for your consideration and I will be looking forward to your reply.

例文:你叫李紅，一周前去香港度假時(shí)在一家商店買(mǎi)了一件女上衣，現(xiàn)有質(zhì)量問(wèn)題。請(qǐng)結(jié)合下面提示向該店外籍經(jīng)理寫(xiě)一封英文信。

　　所購(gòu)衣物：綠色女上衣，價(jià)格300元

　　問(wèn)題：洗滌時(shí)退色，并說(shuō)明理由。

　　要求：退款或換衣，并說(shuō)明理由。

就此事發(fā)表看法或提出建議。

【寫(xiě)作指導(dǎo)】

　　信件類(lèi)型： 抱怨信

　　內(nèi)容：寫(xiě)信人針對(duì)出現(xiàn)的問(wèn)題提出抱怨，希望得到對(duì)方的幫助

　　主體時(shí)態(tài)：一般過(guò)去時(shí)

　　正文部分：

　?、偾兄幸Γ陀^說(shuō)明存在的問(wèn)題。

　　②有禮有節(jié)，說(shuō)明存在的問(wèn)題對(duì)自己造成的不利影響或危害；必要時(shí)也可提出自己對(duì)存在問(wèn)題的解決辦法或建議。

　　③語(yǔ)言力求簡(jiǎn)潔。

范文

Dear Sir/Madam,

I’m writing to you to complain about the quality of agreen coat which I bought in your shop while I was on holiday in Hong Kong about a week ago. I bought it for 300 yuan in your shop, but there seems to be something wrong with it.

When it is washed, the color faded away. Now I can’t wear it. It’s not my fault, so I’d like you to solve the problem for me. I insist you change it for another one for me or give me my money back. I think it’s better for you to make sure that everything in your shop is good. Then you will have more customers.

I’m looking forward to your early reply.

　　 Yours truly,

Li Hong

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